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Terms and Conditions

# Terms and Conditions

**Last Updated: November 15, 2024**

## 1. Introduction

Welcome to Up N Go Energy ("we," "our," or "us"). By accessing and using https://en-us-upngoenergy.com/ (the "Site") and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Site or purchasing our products.

## 2. Agreement to Terms

By accessing our Site and using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

## 3. Products and Services

### 3.1 Product Information
- All product descriptions, including ingredients, benefits, and pricing, are subject to change without notice
- We strive to display accurate product information but cannot guarantee complete accuracy
- Images are for illustration purposes only and actual products may vary

### 3.2 Pricing and Payment
- All prices are in US dollars unless otherwise stated
- Prices are subject to change without notice
- We accept major credit cards and other payment methods as indicated during checkout
- Payment processing is handled through secure third-party processors

## 4. Orders and Shipping

### 4.1 Order Acceptance
- All orders are subject to acceptance and availability
- We reserve the right to refuse any order
- Order confirmation does not constitute acceptance

### 4.2 Shipping
- Orders are typically processed within 48 business hours
- Shipping times vary based on location and selected shipping method
- International customers are responsible for customs duties and taxes

## 5. Money-Back Guarantee and Returns

### 5.1 60-Day Money-Back Guarantee
- We offer a 60-day money-back guarantee on all products
- Return requests must be initiated within 60 days of purchase
- Refunds exclude shipping costs

### 5.2 Return Process
- Contact customer service to initiate returns
- Products must be returned in original packaging
- Return shipping costs are the responsibility of the customer

## 6. Health Disclaimers

- Our products are dietary supplements and not intended to diagnose, treat, cure, or prevent any disease
- Statements regarding our products have not been evaluated by the FDA
- Consult your healthcare provider before using our products
- Results may vary among individuals

## 7. Intellectual Property

### 7.1 Ownership
- All content on the Site is our property or that of our licensors
- Our trademarks, logos, and trade dress may not be used without written permission

### 7.2 Prohibited Uses
- You may not copy, modify, distribute, or reproduce Site content without permission
- Commercial use of our content is strictly prohibited without authorization

## 8. User Conduct

Users agree not to:
- Violate any applicable laws or regulations
- Interfere with Site security
- Attempt to gain unauthorized access
- Upload malicious code or content
- Impersonate others
- Submit false or misleading information

## 9. Account Responsibilities

If you create an account, you:
- Must provide accurate information
- Are responsible for maintaining account security
- Must notify us of unauthorized access
- Are responsible for all activities under your account

## 10. Limitation of Liability

To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for products
- We make no warranties regarding Site availability or accuracy

## 11. Indemnification

You agree to indemnify and hold us harmless from any claims arising from:
- Your violation of these Terms
- Your use of the Site
- Your violation of others' rights
- Your conduct in connection with the Site

## 12. Third-Party Links

- Our Site may contain links to third-party websites
- We are not responsible for third-party content or practices
- Third-party links do not imply endorsement

## 13. ClickBank

ClickBank is the retailer of products on this site. CLICKBANK® is a registered trademark of Click Sales Inc., a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410 Boise, ID 83709, USA and used by permission. ClickBank's role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these products.

## 14. Modifications

We reserve the right to:
- Modify these Terms at any time
- Change, suspend, or discontinue any aspect of the Site
- Restrict access to any part of the Site

## 15. Governing Law

These Terms are governed by the laws of the United States and the state where our primary business is located, without regard to conflicts of law principles.

## 16. Dispute Resolution

### 16.1 Informal Resolution
- Parties agree to attempt informal resolution before legal action
- Disputes must be reported within one year of occurrence

### 16.2 Arbitration
- Disputes shall be resolved through binding arbitration
- Arbitration will be conducted in English
- The arbitration will be held in our primary business location

## 17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

## 18. Contact Information

For questions about these Terms, contact us at:
Email: contact@en-us-upngoenergy.com
Website: https://en-us-upngoenergy.com/

## 19. Entire Agreement

These Terms constitute the entire agreement between you and Up N Go Energy regarding your use of the Site and our products.

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